To our most amazing and loyal customers who have been able to enjoy cooking our frozen dumplings at home over the years, we are so incredibly sorry to have to convey some unfortunate news.
We have had an extremely difficult time these last few years dealing with sourcing and the constantly increasing costs of materials (ingredients, packaging etc.) causing disruptions that have been very difficult to overcome. Unfortunately, it may be the case that we are no longer able to compete with the big manufacturers of less expensive, mass-produced products of inferior quality. We take pride in producing, by ourselves, the highest quality product without compromises. However, as such, it is increasingly difficult for our business model to stay viable.
Currently, we have had to make the difficult decision to temporarily discontinue the distribution of our frozen products as we re-evaluate our business model. We do hope that we can make the necessary adjustments that will allow us to bring our frozen dumplings back to distribution. For now, however, we will only have our dumplings available, cooked to order, at the Planet Bluegrass festivals we will be participating in this year.
We will continue with retailing our sauces, as these shelf-stable products are currently easier to manage.
Thank you all for your tremendous support over the years, your ongoing enthusiasm has been a great source of happiness for us and such an incredible compliment, and we are extremely saddened to have to relay such unfortunate news.